If you have a problem choosing a plan or if you need help with an existing ITXtreme connection please feel free to call our support technicians on 1300 788 866 24/7!

FAQ - This is a list of frequently asked questions and steps that can be taken to resolve them.

Q: My computer won't connect to the internet.

A: Check all the connections from your computer to the modem and to the wall. Disconnect and reconnect them to make sure. Also try powering the modem off and then on again.

Q: I can't access my emails.

A: Make sure you have typed the account information correctly. Also check to make sure you are still connected to the internet.

Q: I have a wireless connection to my modem but my computer won't connect.

A: Ensure you have the correct password, also make sure you are trying to connect to the right router, some routers might have similar names.